Terms & Conditions

• Rates quoted are exclusive of car parking and tolls and are subject to change without notice.
• A point to point journey is when a passenger is carried directly from a pick up location to a drop off destination. Any other journey will be deemed ‘As Directed’ and charged accordingly.
• Any waiting time will be charged at the standard hourly rate in 15 minute increments.
• As directed charges start and finish at the originating location and applies to a minimum of 3 hours.
• We allow 45 minutes free waiting at airports and 15 minutes free waiting time, at all other pick ups.
• On site co-ordinators are available upon request.
• Please note all rates are estimated costs that may vary.
• If additional luggage space is required i.e. golf clubs or equipment please advise at time of booking.
• Credit card fees of 3.5 % will apply (as per eu directive PSD2)

Standard Cancellation Policy

• The standard cancellation policy for all standard vehicles (Executive Saloon, Luxury Saloon and MPV) will be 4 hours prior to local pick-up time.
• The cancellation policy for all other vehicles including coaches, tour guides, coordinators, and greeters can be 24 – 48  hours prior to local pick-up time.
• No show fees will be equal to the hourly minimum or base transfer, as applicable for the confirmed vehicle, airport fee, tolls, parking, and other charges in the reservation.
• For a no Show’s please be advised we will always try to contact the booker or passenger for authorization to dismiss the driver.  If no contact is made with an authorized person, we will dismiss the driver after 1 hour only.
• For international reservations local terms and conditions, such as cancellation fees will override the above and will be outlined, specifically on each quotation.